Privacy Policy
DataReady.AI Pty Limited ("DataReadyAI", "we", "us", or "our") is committed to protecting your privacy. This policy explains what personal information we collect through this website, how we use and protect it, and the choices available to you.
This policy applies to information collected through datareadyai.com and related enquiry forms. It does not apply to data processed inside a customer environment as part of the DataReadyAI platform, which is governed by the relevant customer agreement.
Information we collect
We collect information you provide directly when you contact us or submit an enquiry form, including your name, work email address, organisation, and the details of your enquiry. We also collect limited technical information automatically, such as your IP address, browser type, device information, and pages viewed, together with cookie data as described below.
How we use your information
- To respond to your enquiries and provide the information or briefings you request.
- To communicate with you about our products, services, and events where you have asked to hear from us.
- To operate, maintain, secure, and improve our website.
- To comply with legal, regulatory, and record-keeping obligations.
We do not sell your personal information, and we do not use website enquiry data to train artificial intelligence models.
Legal basis for processing
Where the General Data Protection Regulation (GDPR) applies, we rely on your consent, our legitimate interest in operating and promoting our business, and, where relevant, the steps necessary to enter into or perform a contract. In Australia, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
How we share information
We share personal information only with trusted service providers who help us operate our website and communicate with you, such as our email delivery provider and cloud hosting provider. These providers process information on our behalf under contractual confidentiality and security obligations. We may also disclose information where required by law or to protect our legal rights.
Data retention
We retain enquiry and contact information for as long as necessary to respond to you, to maintain our business relationship, and to meet our legal obligations. When information is no longer required, we delete or anonymise it.
Data security
We apply organisational and technical safeguards designed to protect personal information against loss, misuse, and unauthorised access, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International transfers
We operate across multiple regions, including Australia, Europe, and Asia. Where personal information is transferred across borders, we take reasonable steps to ensure it remains protected in line with this policy and applicable law.
Cookies
We use cookies and similar technologies to enable core site functionality, remember your preferences, and understand how our website is used. You can control cookies through your browser settings and through the consent banner presented on this site. Disabling some cookies may affect how the website functions.
Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to withdraw consent. To exercise these rights, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.
Children
Our website and services are intended for business and professional use and are not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised. Material changes will be communicated where appropriate.
Contact us
If you have questions about this policy or how we handle your personal information, please contact us at privacy@datareadyai.com.